Hello, Faculty.

In preparation for Monday's upcoming session, I am asking that participants take a short survey about their academic expectations.

Faculty will have the opportunity to complete the survey during the workshop, but it can be easier to do on your computer, as opposed to your smart device.

Please find the link below. Many thanks, in advance.


Do you have a burning question? 

Feel free to use the form below to ask a question in advance of the workshop. I will try my best to address it in the session. Name and email address are optional. 




You are in an interaction.  It's not going well.  

You are encountering responses, reactions or behaviours that are different than what you were expecting.

Apply the O – D – I - S

OBSERVE – notice your reaction.  Step back and pause. 

DESCRIBE – objectively describe the interaction, the context, what happened

INTERPRET – consider all possible perspectives 

SUSPEND JUDGMENT – throughout this process suspend certainty & judgement

O.D.I.S. Case Scenarios

Please refer to the below scenarios during the exercise of ODIS. In discussing the scenarios, assume you are an observer or one of the subjects in the scenario. 

Scenario 1

A female student of Asian descent comes to an appointment with her faculty during office hours. During the appointment, she nods her head with everything that's said. She does not engage in a productive discussion, nor (attempts to) drive the conversation as per her needs/concerns. When repeatedly asked to share her comments, concerns and opinions – she does not engage with eye contact, keeps looking down, nods in agreement, and states that it's all okay and understands what is agreed upon.  

More to come. 


Intercultural Essentials for Thriving in a Multicultural Campus and Classroom (3 hours)

This interactive session provides a frank conversation about the aspirations of internationalizing higher education, the intercultural afterthought, and the emergent challenges faced by teaching and administrative faculty in making the “world around us” an integral aspect of the Canadian campus experience.

In racing to internationalize, education institutions throughout North America have also placed unexpected and sometimes harsh burdens on faculty and staff. This session examines how a clearer path to culture change can help to meet the challenges that have emerged in the classroom and throughout the multicultural campus. It will also introduce the concept and framework of intercultural fluency, and provide applicable knowledge, skills and a variety of concrete tools that lead to more effective engagement with a culturally diverse student body.

The sessions will also cover:

  • The impact of cultural differences (cultural bias) on teaching and learning
  • The stages of organizational change that must occur for inclusion to be institutionalized
  • Developing Intercultural Fluency and Intercultural Teaching Fluency
  • Whose responsibility is it to adapt?
  • Overcoming the fear of saying the wrong thing

Please find below the visuals I used for the workshop.